I would have no hesitation in saying that the level of customer service in Sherwood is excellent. I have had a few issues in the past that were dealt with in a very timely and professional manner, the customer service went over and above to ensure that the issues were resolved for me (the gentleman who helped was excellent unfortunately I can not recall his name) and if there are any account issues/queries or help needed I found Amanda extremely helpful in rectifying this for me.
- Elaine Fuller
All Fresh Wholesale
Sherwood Systems has provided IT support for A One Tyres for 5 years. We moved to Sherwood Systems looking for a reliable, pro-active approach and haven’t looked back. Over the years, Sherwoods has upgraded the server, provided anti-virus solutions, advised on disaster recovery and online security and provides ongoing IT support through an annual contract. When anything goes wrong with the IT infrastructure, Sherwood’s response is prompt and effective. The support level is tailored to our business, we no longer have to worry about IT support, it just happens! Sherwood Systems is a valuable asset in back-office support for small businesses who do not have internal IT resources.
- Suzanne Walker
A One Tyres
Sherwood Systems understands the pressures on owners running SME’s and have provided a helpful, responsive service for all our IT needs for nearly 25 years. As a team, Sherwood really are our IT department. They helped us streamline all the financial systems we have in place, successfully implementing and periodically upgrading our Sage financial controls. Sherwood’s understanding of both our hardware and software possibilities and us as a client has not only reduced our overheads but also increased our level of customer service.
- Ray Shields
25 years ago, we needed an application that would enable senior managers to concentrate on growing the business and manage by exception instead of following people around. We wanted a scalable, fully managed software solution and an IT Systems Partner that could integrate our data and processes to enable us to react fast to events both inside the company and throughout our business. Sherwood Systems provide a fantastic level of support and customer service and have consistently demonstrated a high degree of technical and domain competencies. Their capabilities in complex financial management, warehouse management and ERP infrastructure have helped us significantly. SAGE 200 in addition to Datalinx WMS Add-on Modules, has not only made our daily operations more efficient in allowing us to maximise production efficiencies, but also to save valuable time that can be spent on strategic planning, satisfying customers, and achieving sustainable growth in line with our corporate objectives.